The Bartender position is the face of each pour and fosters a quality-driven experience through our award-winning beer and unique story.  With our beautiful tasting room as your backdrop and 20+ beers on tap, you will be sure to find the perfect beverage for each of our guests. Providing the highest level of customer service is embedded in the Dust Bowl culture. You will be working side by side with people that share a passion for quality craft beer and an exceptional commitment to cultivating a memorable customer experience one pour at a time.

Consistency is a key element in a positive experience, which is achieved by always following recipes. You must be friendly, outgoing, and possess good communication skills. This position requires you to be organized, and able to think and act quickly and effectively while retaining self-composure.

​​Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Welcome each guest(s) personally within 30 seconds.
• Communicate with guest(s) using clear and enthusiastic words, tone, and body language at all times. Make guest(s) feel appreciated through your actions.
• Work as a team with all Dust Bowl personnel to maintain an effective atmosphere and an efficient food and beverage service.
• Work with others to keep all areas always cleaned and stocked to Dust Bowl’s standards.
• Serve alcoholic and nonalcoholic drinks for patrons of bar and taproom following standard recipes.
• Ring drink orders into the computer immediately, collect money from guests for drinks served and make changes.
• Arrange bottles and glasses to maintain an attractive display in agreement with Dust Bowl’s standards.
• Wash and sterilize stemware.
• Be attentive! Offer assistance before the guest has to ask for it.
• Count drinks guests are served while monitoring the level of intoxication.
• Place current bar tabs in the front of guests at all times.
• Monitor and ensure that no Guest receives more than the allowed number of specific drinks.
• Anticipate your guest’s needs. Follow the half-full rule when offering another drink. Be alert of guest signals (raising a hand, making eye contact, etc.), and acknowledge the guest to let them know the bartender will be right with them.
• Learn guests’ names, occupations, and favorite drinks. This will make Dust Bowl a special place for them.
• Serve alcohol responsibly. Should a guest reach the state where the bartender does not feel the guest should drive, supply a taxi, Lyft, or Uber. Do not hesitate to ask for management intervention if necessary.
• Perform other duties as directed.

Competencies

• Customer Focus
• Communication Proficiency
• Organizational Skills
• Stress Management/Composure
• Time Management

Supervisory Responsibility

​This position has no supervisory responsibilities.

Work Environment

This job operates behind the bar and maybe works in close proximity to co-workers. The noise level in the work environment can be loud. Hazards may include but are not limited to, cuts, slipping, and tripping. This job operates indoors/outdoors in varying weather conditions and temperatures.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Walk and stand during the entire shift.
• Continuously reach, bend, lift, carry, stoop and wipe.
• Remain stationary for long periods of time.
• Frequently wash hands.
• Be able to lift 50 lbs.
• Be able to manipulate fingers, hands, and arms to cut, measure, pour, serve, carry and wipe.
• Be able to hear and talk.
• Good close and distance vision and ability to adjust focus between the two.

Position Type/Expected Hours of Work

This part-time, variable-hour position regularly requires consistent night and weekend availability and work.

Travel

No travel is expected for this position.

Required Education and/or Experience

Prior experience working in a restaurant

Basic knowledge of beer and wine

Preferred Education and Experience

Prior experience as a bartender

Additional Eligibility Qualifications

• You must be 21 or older
• You must possess and maintain ANIS Food Safety Certificate and Responsible Beverage Service (RBS) Alcohol Safety Certificate

Compensation

$16.00 Hourly, plus tips.

Reports To

General Manager and Taproom Manager(s)

Classification

Nonexempt

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

For the Host position, you’ll need to be a five-star greeter and seater. We’re looking for outgoing, friendly individuals with great communication skills who can make an awesome first impression for Dust Bowl! You will also manage the efficient and timely seating of our guests and answer incoming phone calls.

Essential Job Functions – Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Warmly and graciously greet all guests immediately upon arrival.
• Professional phone presentation, attending to high volume phone calls and transfers to personnel, and making reservations.
• Accurate handling of cash and credit card payments for retail, take-out, to-go beer, and growler(s)/crowler(s).
• Accommodate special seating requests for guest(s) whenever possible.
• Seat guest(s) based on guest(s) preferences and balancing of customer flow in service stations per SOP training.
• When seating the guest, inform them of their server’s name. Inspect tables for proper presentation, arrangement, and completeness, informing and helping guest(s) with our QR ordering system.
• Spot sweep and check the floors, stock baskets, and bathroom cleaning rotations regularly during shift and various end-of-day cleaning duties.
• Relay messages to servers, bussers, kitchen, and Managers as needed.
• Happily, thank guests as they leave and invite them to return to Dust Bowl.
• When there is downtime, you will bus tables, run food/drinks, dry trays, roll silverware, etc.
• Side work, sweeping, cleaning windows, stock baskets, and bathrooms.
• Schedule all reservations using Resy.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Supervisory Responsibility

None.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

You will be required to walk, balance and stoop, kneel or crouch. You must always be able to lift and/or move to 20 pounds and occasionally lift and/or move to 50 pounds.  You must be able to work consistently in a standing position for long periods of time of up to 8 hours.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Position Type/Expected Hours of Work
You will be part-time with flexibility in hours and shifts according to the operational business needs. Day, evening, and weekend work are required as job duties demand.

Work Atmosphere

This job operates in an otherwise professional, fast-paced restaurant environment.  Work is indoor/outdoor in varying weather conditions and temperatures.

Travel

This position requires 0% travel.

Required Education and Experience

No previous restaurant experience is required.

Additional Eligibility Qualifications

Maintain and have a Current Food Safety Certificate.

Maintain and have a Current RBS Alcohol Certificate.

Possess basic knowledge of dining room and service functions and procedures.

Ability to handle money and operate a POS (Point of Sale) system.

Complete Company Harassment Training

Compensation

$16.00 per hr. plus tips

Reports to

General Manager and Taproom Manager(s)

Classification

Nonexempt

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The Server provides friendly, responsive service to create an exceptional dining experience for all of our guests.  Each server’s primary objective is to create a marvelous experience for our guests so that they will want to repeatedly return and support the Dust Bowl Brand.

Essential Job Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Welcome and greet guest(s). Make all our guests feel comfortable and let them know within 1 minute that you are there to personally take care of them.
• Inform guests of specials and any menu changes.
• Make recommendations you genuinely feel your guests will enjoy.
• Answer questions about our food, beverages, and special events. Have basic knowledge of the beer we sell.
• Take food and beverage orders from guests in a timely manner and enter orders in our POS (Point of Sale) system which relays orders to the kitchen and bar. If there are too many modifications, go back to the kitchen and make sure to explain.
• Beverages are expected to be ordered and delivered to guests within four minutes of being seated.
• Perform side work at the start and end of each shift as required by the service station assignment.
• Maintain clean service areas
• Monitor and observe guests’ dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
• Prepare final bill, present check to guests, accept payment, and process payment.
• Completion of specified open and closing duties every shift with closing duty sign-off.
• Maintain a clean and organized working area: drink station, side station, floor, and all tables.
• Thank guests for their visit and invite them to return.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the Taproom Managers.
• Assist with scheduled cleaning/sanitation activities in taproom and patio areas.

Competencies

Communication Proficiency

Customer/Client Focus

Performance Management

Organizational Skills

Presentation Skills

Supervisory Responsibility

This position has no direct supervisory responsibilities.

Work Environment

This job operates in a professional restaurant environment.  Work indoors/outdoors in varying weather conditions and temperatures.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• The employee is consistently required to walk, balance and stoop, kneel, or crouch. The employee must always be able to lift and/or move to 20 pounds and occasionally lift and/or move to 50 pounds. The employee must be able to work consistently in a standing position for long periods of up to 8 hours.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Position Type/Expected Hours of Work
Part-time variable hour regular position with flexibility in hours and shifts according to the operational business needs. Day, evening, and full open availability on weekends are required as job duties demand.

Travel

This position requires 0% travel.

Preferred Education and Experience

2 years of Restaurant Serving Experience

Advanced Server Training

Cicerone Certificate

Eligibility Qualifications

Maintain and possess a Current Food Safety Certificate.

Maintain and possess a Current RBS Alcohol Certificate.

Possess basic knowledge of dining room and service functions and procedures.

Ability to handle money and operate a POS (Point of Sale) system.

Complete Company Harassment Training

Compensation

$16.00 per hr. plus tips

Reports to

General Manager and Taproom Manager(s)

Classification

Nonexempt

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

A Dish Machine Operator is a perfect role to gain experience in a professional and exciting kitchen environment.  You are a hands-on and dynamic part of the kitchen staff and a key function to a successful experience for our guests which contributes to the success of Dust Bowl.  Tasks required are to sort and rack dishes, operate the dish machine, and maintain a stock of clean dishes and service ware in all needed locations.

Essential Job Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Load, run, and unload the dish
• Keep the dish machine clean and report any functional or mechanical problems immediately.
• Monitor the dish machine water temperature to ensure a sanitary wash
• Wash and store all tableware and
• Keep the dish room clean and
• Assist all kitchen staff when
• Maintain adequate levels of clean tableware for Taproom.
• Handle tableware carefully to prevent breakage and
• Maintain and load adequate levels of dish detergents and cleaning
• Operation and maintenance of the dish machine includes checking and changing chemicals while using proper safety precautions, and cleanliness of the machine inside and out.
• Wash dishes, glassware, flatware, pots, and pans using the dish machine or by hand, as necessary.
• Replace clean dishware in the appropriate area for use quickly and efficiently.
• Sweep the floor, mop and squeegee wet areas in the dish and ice machine areas.
• Empty full garbage containers into the dumpster throughout your shift and closing shift.
• Clean up any spills or broken glass immediately following safety precautions and SOP (Standard of Procedure) on training.
• Help put away food deliveries and maintain proper product rotation in a timely manner.
• Work effectively with managers, servers, chefs, and fellow dish machine operators.
• Maintain a professional appearance, including proper hygiene, and report to work as scheduled, in Dust Bowl uniform, and ready to take over your station.
• Perform additional responsibilities, although not detailed, as requested by any manager at any time.

PERSONAL QUALIFICATIONS

• Ability to work in a team environment.
• Able to take direction and have a positive attitude.
• Ability to work calmly and effectively under pressure.
• Handle tableware carefully to prevent breakage and
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the kitchen manager or immediate supervisor on duty

QUALIFICATIONS

• Language Ability– Ability to comprehend simple instructions and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Communication– Speak clearly in both positive and negative situations.  Speak effectively with coworkers, and management.  Tactfully approach others.
• Permits– Ability to obtain and maintain a state-applicable food handler’s card.

Work Environment

• This job operates indoors/outdoors in varying weather conditions and temperatures.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Must be able to lift up to 50 lbs. as required.
• Must be able to use both hands and arms in full range of motion.
• Must have good hand and eye coordination skills.
• Must be able to speak, hear and smell.
• The employee is consistently required to walk, balance and stoop, kneel, or crouch. The employee must always be able to lift and/or move up to 20 pounds and consistently lift and/or move up to 50 pounds. Employee must be able to work consistently in a standing position for long periods of time.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust

CERTIFICATES AND EXPERIENCE

• Obtain or successfully finish and maintain Dust Bowl’s paid Food Safety Certificate training.
• Complete and maintain Dust Bowl’s paid Harassment Prevention and Workplace Violence Training.
• Prior restaurant experience is helpful but not required.

POSITION TYPE/HOURS OF WORK

Part-time regular employee

The work schedule will vary according to the operational needs of the business.  Day, evening, and weekend work are required as job duties demand.

COMPENSATION

$16.00 per hour plus tips

REPORTS TO

General Manager, Kitchen Manager, and Taproom Manager

CLASSIFICATION

Nonexempt

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Summary

You would be responsible for the accurate and efficient preparation of meats, fish, vegetables, soups, and other hot food products, as well as prepare and portion food products prior to cooking; perform other duties in the areas of food and final plate preparation including plating, garnishing of cooked items, and preparing appropriate garnishes for all hot menu item plates. This position operates indoors in a hot and/or humid environment.

Essential Job Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Prepares a variety of food items for cooking in broilers, ovens, grills, fryers, and a variety of other kitchen equipment.
• Assumes 100% responsibility for the quality of products
• Knows and complies consistently with our standard portion sizes, cooking methods, quality standards, and kitchen rules, policies, and
• Stocks and maintains sufficient levels of food products at line stations to assure a smooth service
• Portions of food products prior to cooking per standard portion sizes and recipe specifications.
• Maintains a clean and sanitary workstation area including tables, shelves, grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range, and refrigeration
• Prepares items for broiling, grilling, frying, sauté, or other cooking methods by portioning, battering, breading, seasoning, and/or
• Follows proper plate presentation and garnish set up by Dust Bowl for all
• Handles, stores, and rotates all products safely and
• Assists in food prep assignments during off-peak periods as needed and maintains productivity at all
• Closes the kitchen properly and flows the closing checklist for kitchen stations. Assists other staff in closing the kitchen.
• Attends all scheduled required employee meetings and brings suggestions for improvement.
• Performs other related duties as assigned by the Kitchen Manager or Manager(s) on duty.

Competencies

• Communication Proficiency
• Customer/Guest/Team Focus
• Initiative
• Organizational Skills

Qualifications

You must be able to communicate, respectfully, and confidently with all managers, kitchen, and taproom personnel, and staff members. You must work well in a fast-paced setting. Applicants must be 18 years or older to be considered for this position. 

Supervisory Responsibility

This position has no direct supervisory responsibilities.

Work Environment

This position operates indoors in a hot and/or humid environment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

You must be able to continuously walk, reach, bend, stoop, and frequently lift up to 50 pounds.

Must be able to continuously work in a moving and standing position for up to 8-hour shifts.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Position Type/Expected Hours of Work

For this regular, part-time position you must be fully available during the day, nights, and weekends.

Travel

This position does not require travel.

Required Education and Experience

A minimum of 1 year of experience in kitchen preparation and cooking.

At least 6 months of experience in a similar capacity.

Preferred Education and/or Experience

Culinary Certificate.

Additional Eligibility Qualifications

Possess and maintain Food Safety Certificate

Complete Company Harassment Training

Reports to

GM and Kitchen Manager(s)

Classification

Nonexempt

Compensation

$17.00 – $18.00 per hr. plus tips

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.